Terms of service
Terms and Conditions – myFloorDetail
Last updated: June 23, 2025
Welcome to myFloorDetail! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our site, you agree to be bound by these Terms, along with our Privacy Policy and Refund Policy.
1. Access and Eligibility
You must be at least the age of majority in your jurisdiction to use this website. By using our services, you confirm that all information you provide is accurate and that you are authorized to use the payment method provided.
2. Product Information
We aim to provide accurate descriptions, but colors or appearance may vary depending on your device. All products are subject to availability and may be modified or discontinued without notice.
3. Orders and Acceptance
Your order is an offer to purchase. Acceptance occurs when we confirm your order and receive full payment. We reserve the right to cancel or reject any order for any reason. Changes cannot be guaranteed once an order is submitted.
4. Pricing and Payments
All prices are in EUR (or your local currency where specified) and may change without notice. You agree to provide accurate billing information. Additional taxes, shipping, or import duties may apply depending on your location.
5. Shipping and Risk
We aim to dispatch orders promptly, but delivery times are estimates. Risk transfers to the customer upon dispatch. We are not responsible for carrier delays or customs holds.
6. Use and Installation
myFloorDetail products are intended for customer self-installation. Any damage resulting from incorrect installation, misuse, or environmental conditions is the customer's responsibility. Used, installed, soiled, or modified products are non-returnable.
7. Intellectual Property
All content and materials on our site, including product photos, branding, and designs, are owned by myFloorDetail or our partners. You may not use, reproduce, or distribute any part without express permission.
8. Third-Party Tools and Links
We may provide access to third-party tools or links for your convenience. We are not responsible for their content, accuracy, or data practices.
9. Shopify Relationship
myFloorDetail is powered by Shopify. Shopify is not responsible for any sales, disputes, or liability related to products or transactions on our website.
10. Privacy and Cookies
By using our services, you consent to our Privacy Policy and use of cookies. For more information, see our [Privacy Policy] and [Cookie Policy].
11. Returns and Refunds
Returns are subject to our Refund Policy. Returned items must be unused, in original condition, and returned within 30 days. Used, installed, or dirty items are not eligible.
12. Limitation of Liability
To the maximum extent permitted by law, myFloorDetail shall not be liable for indirect, incidental, or consequential damages resulting from your use of the services or products.
13. Governing Law
These Terms are governed by the laws of Bulgaria. Disputes will be resolved in the competent courts of Bulgaria, unless otherwise required by applicable EU consumer law.
14. Changes to Terms
We reserve the right to update these Terms at any time. Updates will be posted on this page. Continued use of our services indicates acceptance of changes.
15. Contact
If you have questions about these Terms, please contact us:
myFloorDetail
Email: info@myfloordetail.com
Address: Bulevard "Bulgaria" 101, Kardzhali 6600, Bulgaria
VAT No.: 108565860